We ship orders Monday – Friday during office hours only and we don’t operate on public holidays. We always aim to post your order as quickly as possible. Please allow 5-10 business days.
As soon as your order ships, you’ll get an email confirmation. For any further questions or information on shipping please email email@example.com and we will answer any questions you may have.
If you haven’t heard from us after placing an order something may have went wrong during your checkout process so please contact us at firstname.lastname@example.org.
All sales are final. Please choose carefully because we will not accept returns. If the product you received is not what you ordered, please do not wear the product, and keep it in its original packaging. Contact customer service at email@example.com within 72 hours of receiving the product. Please include your order number, or reply to your original purchase receipt -- it will help us reference your order and better serve your needs.
For defective merchandise, please contact customer service at firstname.lastname@example.org. Including your order number, or replying to the original purchase receipt email will help us reference your order. Also please be as descriptive as possible when describing what was defective. The defective merchandise must be returned within 30 days of receipt.
No sorry, we are online only.
Made a mistake? Please email email@example.com and we will fix it for you, as long as your order hasn’t left us we will be able to help.
Check you’ve filled all of your details out properly including your name, email, full address and phone number.
Still having issues? Please email firstname.lastname@example.org and we will do our best to fix the issue for you.